Refund policy

Online returns accepted within 7 days of purchase for store credit only, store credit NEVER expires!

You will receive an email with instructions and your pre-paid return shipping label. Please ship out your return within 7 days, returns shipped after this time may be denied. After receiving the return, please allow 2-3 days for processing. If approved, your store credit will be applied.

Shipping cost is non-refundable (An additional $8.00 will be deducted from orders with free shipping).

In Store: You can return or exchange your online and in-store purchases at our store within 14 days for store credit at:

FABoutique
8205 Shelbyville Rd
Louisville, KY, 40222 United States

Store credits do not expire. 

Please allow up to 48 business hours for a response as we're a small team.

Returns must be in new and unworn condition with tags attached, unwashed, and scent free. We reserve the right to deny the return or exchange for items received after this time or to send the items back to you if not in the condition it was initially received.

Accessories, jewelry, shoes, swimwear, undergarments, damaged, and all items marked as sale are final sale and cannot be returned or exchanged.

Any item discounted 25% or more from full retail price is final and cannot be returned or exchanged. 

Exchanges are processed for the amount paid for each item. We do not honor new discount codes on exchanges. All exchanges are considered final sale.

International: We are currently not accepting returns on international orders. Local customs and duties may apply.

If you receive an item with any defects or issues, please email us within 5 days with a photo of the damage. Note that we’re not responsible for damages caused by improper care, handling, or incorrect sizing.

Feel free to reach out to faboutiqueky@gmail.com if you have any questions regarding our returns and exchanges policy. We will be happy to help!